Shipping

Sample policy: demo store. Oak & Creek Candle Co. is a fictional brand created by Blowers Creative. This policy is sample content. No orders placed on this site are fulfilled or shipped.

Where we ship

We ship to all 50 U.S. states, including Alaska and Hawaii, and to APO/FPO addresses. We don't ship internationally yet.

Rates and timing

Orders placed by noon Central Time, Monday through Friday, ship the same day. Orders placed after noon or on weekends ship the next business day. Free shipping applies to standard service within the contiguous U.S. after discounts.

Candle Club

Candle Club boxes always ship free by standard service and leave the pour room within 2 business days of your renewal date.

Heat and cold

Candles don't love extremes. In summer, we may hold orders headed somewhere very hot until the start of the next week, so they don't sit in a warm truck over the weekend. We'll email you if that happens.

Damaged in transit

If something arrives broken, email a photo to the address on the Contact page within 14 days of delivery. We'll send a replacement at no cost. You don't need to return the broken item.

Tracking

You'll get an email with a tracking link when your order ships. (In this demo, no email is ever sent.)